Online banking guides
Everything you need to know about online banking from your computer, smart phone or tablet – from making payments to setting up standing orders. What you’ll need: a Sparkasse account, internet access and, optionally, the App Sparkasse for your smartphone. You can authorise your transactions easily and securely with pushTAN or chipTAN.
This page explains how to set up and use these apps. We also have many other guides for everything to do with online banking.
Set up and login
Setting up apps, getting your login details
App Sparkasse · pushTAN
Setting up your App Sparkasse with pushTAN · Instructions
Keep an eye on your accounts and securely approve your orders in online banking. The instructions explain how to set up the App Sparkasse and the step by step.
Set up the for the first or again · Instructions
You can use the to approve orders in online banking securely and with ease. This is how you can set up the for the first time or again.
Device change
New smartphone? Setting up the Sparkasse apps on a new device · Instructions
Got a new iPhone/iPad or Android device and would like to continue using our apps? This guide explains how to set up the S-pushTAN-App and App Sparkasse on a new phone/tablet and what you’ll need to do so.
Multibanking as part of the online banking function of your Sparkasse
Add accounts and custodial accounts from many banks and Sparkasse banks in the online branch and the Sparkasse app with Multibanking · Instructions
Maintain an overview at all times and make transfers from all linked accounts. Simple, free and secure. Find out here how to add your accounts in Multibanking.
Forgotten login details
What to do if you have forgotten your password or login details (username/login ID or PIN)
App Sparkasse
App Sparkasse: Forgot password · Instructions
You have forgotten your password for the App Sparkasse. No problem – follow these step-by-step instructions to reset it with ease and assign a new one.
Online banking
Forgotten online banking PIN (password) or login name · Instructions
Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your does not work.
: Forgot password · Instructions
Useful tip – if you have forgotten your password for your iPhone/iPad or Android device: Follow our simple step-by-step instructions.
Transaction verification procedures
Help with verification procedures like pushTAN and chipTAN
S-pushTAN-App
Switching from chipTAN to pushTAN · Instructions
Now switch to the pushTAN approval procedure – and follow these simple instructions. You can then use the pushTAN procedure immediately.
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